Effective Date: 06.08.2023
Thank you for using AI Banner Generator (app.ai-banner.com). We strive to provide high-quality digital services using artificial intelligence to create banner designs that meet your marketing needs.
Because our product is a digital service with instant access and delivery, we generally do not offer refunds once a purchase or subscription has been completed.
1. No Refunds for Completed Purchases
Due to the nature of digital content, all sales are final. Once you gain access to our platform or download any generated content, we cannot offer a refund. This policy is in line with standard industry practices for digital goods and services.
2. Subscription Cancellations
You can cancel your subscription at any time from your account settings. Cancellation will stop the next billing cycle, but no refunds will be issued for the current billing period.
3. Exceptions
We may consider a refund in the following rare cases:
You were charged more than once for the same service due to a billing error.
You were unable to access the service due to a verified technical issue on our side.
You accidentally purchased a plan and did not access any part of the service (must be reported within 24 hours).
To request a refund under one of these exceptions, please contact us at:
📧 support@app.ai-banner.com
Include your order ID, the email used during the purchase, and a detailed explanation of the issue.
4. Chargebacks
Initiating a chargeback without contacting our support team first may result in account suspension. We're always here to help resolve any issues.
Last Updated: 06.08.2023